Terms & Conditions

Hamburg Armory LTD (DBA: Appalachian Arms). It is the customer’s responsibility to know and comply with the laws in his or her jurisdiction prior to purchasing or using Appalachian Arms products. By placing an order, the buyer acknowledges that he/she is in compliance with the law and will utilize the items in a lawful manner. Appalachian Arms assumes no liability associated with misuse of our products.

Appalachian Arms does not offer appraisal services, nor does Appalachian Arms conduct trades for product with consumers.

As we do not install the parts we sell, we cannot guarantee they will function when installed by others. To ensure safety and the proper function of any parts, we recommend they be installed by a professional gunsmith.

Appalachian Arms reserves the right to approve or deny any order that is placed and/or to limit quantities without giving any reason or notice. If your order is canceled, we will attempt to contact you via e-mail and/or by phone using the information provided when your order was placed.

Appalachian Arms website is subject to errors and omissions. Prices and descriptions may be subject to change without notice at any time. Print ads change frequently and may not reflect the latest pricing found on our website. Orders with mail in payments must first be placed online as a “check or money order” order or placed with Customer Service. This ensures the price is fixed and items are in stock for your order. In the event an order with payment is received which was not placed online or with Customer Service, the current website price for items will prevail as the established price.

Out of Stock Items

Appalachian Arms may occasionally inadvertently over-sell an item. In that event, we will contact you and offer a full refund or an alternate part if it is available.

Surplus Parts Notice

Appalachian Arms sells used gun parts without making a prior determination to the amount of use, wear, breakage, or alteration that may be exhibited in surplus/used parts. Variations within used parts are dependent upon the original manufacturer(s) for the weapons contract, the country of origin, the year(s) of manufacture, storage conditions, etc. Not all firearm parts are interchangeable. Use of surplus parts without proper knowledge could cause a firearm to malfunction and cause property damage, injury, or death. Parts must be inspected and tested by qualified, competent, and professional gunsmiths or armorers before use in a firearm.

Product Descriptions

In an attempt to be as accurate as possible, we display multiple images and write detailed descriptions of the products we sell to provide the customer with as much information as possible. However, due to the collectible and unique nature of many of our items, there can be differences between items photographed and what you may receive in your order. Many parts have details that are specific to model/year/manufacturer. These differences are generally minor and can include markings, dates, size, color, overall condition and more. If you have any questions about the parts you have received, please contact us at team@apparmsco.com. We will be happy to talk you through differences, explain details, and answer any questions about products on our website.

Returns – Refunds – Cancellations

We value your business and want to ensure your shopping experience with us is as enjoyable as possible. To facilitate hassle-free returns, we have implemented a comprehensive return policy. If for any reason you find the need to return an item, you have 7 days from the date of delivery to initiate the return process.

To be eligible for a return, the item(s) must be in unaltered condition. Please note that certain items, such as our welding jigs, are exempt from our return policy.

While returning an item, please be aware that customers are responsible for the return shipping costs. We recommend using a trackable shipping method for added security. Additionally, a 15% restocking fee will be applied to the total value of the returned item(s) to cover inspection, processing, and restocking expenses.

Upon receipt of the returned item(s), we will carefully inspect them to verify their condition. Following the inspection, the refund process will be initiated. Please allow 5-7 business days for the refund to be processed and credited back to your original payment method.

If, on the rare occasion, you receive a damaged or defective item, please get in touch with us immediately. We will promptly arrange for a replacement or issue a partial/full refund.

If you want to cancel an order, you must reach out to us before it ships; otherwise, it will be subject to our above-mentioned return policy. Order cancellations are subject to a 10% fee on the order total.

If you wish to proceed with a return or cancellation, kindly contact us via email to initiate the process.

Layaway Information

We offer a layaway option on select items, providing flexibility for customers who wish to secure their purchases over time.

• Initial Deposit: A 30% deposit is due at the time of purchase to initiate the layaway agreement. This deposit is non-refundable except in cases where the item is unavailable or the layaway is canceled by Appalachian Arms.
• Payment Schedule: The remaining balance must be paid in full according to the selected layaway term (45, 60, 90, or 120 days). Payments must be made on a timely basis, and customers are encouraged to make regular payments to avoid cancellation.
• Cancellations and Refunds: If a layaway plan is canceled by the customer, any payments made toward the balance (excluding the initial deposit) will be refunded, minus a 15% cancellation fee. If Appalachian Arms cancels the layaway, a full refund will be issued, including the initial deposit.
• Failure to Pay: If no payment is received by the due date, Appalachian Arms reserves the right to cancel the layaway agreement. Any payments made (except for the initial deposit) may be refunded, minus a 15% restocking fee, and the item will be returned to stock for resale.
• Items and Availability: Layaway is only available for select items, and availability may change. If an item is no longer in stock by the time the balance is fully paid, Appalachian Arms will work with the customer to offer a suitable replacement or issue a full refund.
• Final Payment: Once the balance is paid in full, the item will be shipped to the customer. Customers will receive a confirmation once the layaway item is ready for shipment.

By entering into a layaway order, you acknowledge and agree to the terms outlined above.

Order Processing & Shipping

Orders are typically processed and shipped within 3–5 business days from the date payment is received. Processing times may be extended during periods of high order volume, peak shopping seasons, or unforeseen circumstances.

Orders may also be delayed if additional shipping information or address verification is required, or during extended store closures due to holidays, vacations, illness, or other circumstances.

Signature Confirmation and shipping insurance are available as optional add-ons for all orders. We strongly recommend selecting these options for high-value purchases, shipments to areas with a higher risk of package theft, or orders placed during the holiday season.

Once a package is marked as delivered by the shipping carrier, we are not responsible for lost, stolen, or misplaced packages.

If you purchase shipping insurance, any claims for loss or damage will be subject to the terms, conditions, and claim procedures of the carrier (USPS or UPS). By purchasing insurance, you acknowledge that coverage is governed by the carrier’s insurance policy.

Need Help?

Contact us at team@apparmsco.com